The TwoMaids Pay For Performance Program
One of the most common questions that we receive is the question, “What separates you from other cleaning services in town?” It’s a valid question because the fact is most cleaning companies say that they are better than everybody else. What makes Two Maids & A Mop so different?
It all boils down to three little words: Pay For Performance. That’s what makes us different. We pay our Professional House Cleaners based on our Customers’ feedback. The happier our Team Members make you; the more money they’re able to make with our company. It’s a simple concept. But the funny thing is that we’re still the only cleaning company around that does business in this manner.
The problem in our industry is that cleaners are paid on an hourly basis or commission scale with no regard for customer satisfaction. No other company in the industry takes into account the level of satisfaction from the customer. We see this as a real problem in the cleaning industry.
Our remedy is that our Professional House Cleaner’s level of pay is determined by you – the customer. You rate each cleaning on a scale from 1-10. The rating that you provide is applied to a pay scale. And that’s how our employees get paid. The happier you are with your service, the more money they can earn. In turn, this motivates our Professional House Cleaners to perform at optimal levels.
Since you the customer have the final say, it’s the quality of our cleaning that matters the most. Your level of satisfaction is of great importance to us at Two Maids & A Mop. We prove it every day by our industry leading Pay For Performance plan.
We are continually striving to separate ourselves from the competition and truly believe that we are “a maid service worth talking about.”